メインコンテンツまでスキップ

アクセス違反が原因でSMCoreServiceHost.exeがクラッシュする

Views:
55
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

環境

  SnapCenter 4.1P2

問題

SMCoreServiceHost.exe アクセス違反が原因で次のスタックトレースがクラッシュします。

例:

Log Name:    Application
Source:     .NET Runtime
Date:      5/20/2020 1:33:31 AM
Event ID:    1026
Task Category: None
Level:      Error
Keywords:    Classic
User:      N/A
Computer:    HOSTNAME
Description:
Application: SMCoreServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
  at System.Runtime.InteropServices.Marshal.PtrToStructureHelper(IntPtr, System.Object, Boolean)
  at System.Runtime.InteropServices.Marshal.PtrToStructure(IntPtr, System.Object)
  at SnapDrive.HostUtilities.Scsi.ScsiService.sendSCSI(System.String, Int32 ByRef, SnapDrive.HostUtilities.Scsi.ScsiPassThroughWithBuffers ByRef, System.TimeSpan ByRef)
  at SnapDrive.HostUtilities.Scsi.ScsiService.IsNetAppLun(System.String)
  at SnapDrive.HostUtilities.Vds.VdsDisk.get_IsNetAppDisk()
  at SnapDrive.HostUtilities.DiskDiscovery.DiskService.GetDiskResource(SnapDrive.HostUtilities.Vds.VdsDisk)
  at SnapDrive.HostUtilities.DiskDiscovery.DiskService.GetDiskResources(System.Collections.Generic.IEnumerable`1<SnapDrive.HostUtilities.Vds.VdsDisk>)
  at SnapDrive.HostUtilities.DiskDiscovery.DiskService.GetAllDiskInfo()
  at SnapDrive.Nsf.Core.Discovery.VdsToStorageResolver.GetResourceObjectGraphs(System.String, System.Collections.Generic.IEnumerable`1<SMCoreContracts.SDStorageSystemId>, SMCoreContracts.StorageSystemOSType ByRef, System.Collections.Generic.Dictionary`2<SMCoreContracts.SDStorageResource,SMCoreContracts.SDStorageObjectGraph> ByRef)
  at SnapDrive.Nsf.Core.Discovery.StorageResolver.GetResourceObjectGraphs(System.String, System.Collections.Generic.IEnumerable`1<SMCoreContracts.SDStorageSystemId>, SMCoreContracts.StorageSystemOSType ByRef, System.Collections.Generic.Dictionary`2<SMCoreContracts.SDStorageResource,SMCoreContracts.SDStorageObjectGraph> ByRef, Boolean)
  at SnapDrive.Nsf.Core.Discovery.HostFileSystemToStorageResolver.GetResources(System.String, System.Collections.Generic.IEnumerable`1<SMCoreContracts.SDStorageSystemId>, Boolean, Boolean, Boolean)
  at SnapDrive.Nsf.Core.SANReplicationStrategy.PrepareForReplication(SMCoreContracts.SDSnapmirrorUpdateRequest)
  at SnapDrive.Nsf.Core.ReplicationManager.SDSnapmirrorUpdate(SMCoreContracts.SDSnapmirrorUpdateRequest)
  at SnapDrive.Nsf.ServiceProviders.SDSnapRemoteServiceProvider.SDSnapmirrorUpdate(SMCoreContracts.SDSnapmirrorUpdateRequest)
  at SnapMgrCoreService.Workflows.Activities.ReplicationHelper.UpdateSnapmirror(SMCoreContracts.SDSnapmirrorUpdateRequest)
  at SnapMgrCoreService.Workflows.Activities.StorageReplicationHelper.SalUpdateSnapMirrorWithRetry(System.Collections.Generic.List`1<SnapMgrCoreService.Protection.SnapMirrorUpdateStatus>, SMCoreContracts.RelationShipType, Int32, Int32, SnapMgrContracts.Workflow.SmWorkflowContext)
  at SnapMgrCoreService.Workflows.Activities.Common.EnhancedReplicationActivity.UpdateSnapMirror(System.Collections.Generic.List`1<System.Linq.IGrouping`2<SnapMgrCoreService.Workflows.Activities.Common.SnapshotInfo,SnapMgrCoreService.Workflows.Activities.Common.SnapshotToSmObjectMapping>>, System.Collections.Generic.List`1<SMCoreContracts.SnapMirrorRelationshipStatus>, Int32, SnapMgrCoreService.Workflows.Activities.StorageReplicationHelper, SMCoreContracts.RelationShipType, SnapMgrContracts.Workflow.SmWorkflowContext)
  at SnapMgrCoreService.Workflows.Activities.Common.EnhancedReplicationActivity.Execute(SnapMgrContracts.Workflow.SmWorkflowContext, SMCoreContracts.SmRequest)
  at SnapMgrCoreService.SmJobActivity.Execute(SnapMgrContracts.Workflow.SmWorkflowContext, SMCoreContracts.SmRequest)
  at SnapMgrCoreService.Workflows.SmJobWorkflow.Execute(SMCoreContracts.SmRequest)
  at SnapMgrCoreService.BackupHandler.Execute(SMCoreContracts.SmRequest)
  at SnapMgrCoreService.SmJobManagerConsumer.Execute(SMCoreContracts.SmRequest)
  at JobManager.SmJobManager.ExecuteAndUpdateQueue(SMCoreContracts.SmRequest)
  at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
  at System.Threading.ThreadHelper.ThreadStart()

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.