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SnapCenter 6.Xのインストールが前提条件の検証で失敗する

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環境

  • SnapCenter Server 6.0(SC 6.0)
  • SnapCenter Server 6.1(SC 6.1)
  • SnapCenter プラグイン for Windows(SCW)
  • SnapCenter プラグイン for SQL(SCSQL)
  • SnapCenter プラグイン for Exchange(SCE)

問題

  • SnapCenter 6.Xをインストールまたはアップグレードしようとすると、.NET 8.0 Windows Serverに関するエラーが発生します。
prerequisites validation.jpg
  • または、次のいずれかのメッセージが表示される場合があります

Microsoft .NET 8.0 - Windows Server Hosting -> IIS module is missing. Repair of Microsoft .NET 8.0.8 - Windows server hosting is required.

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed

  • SCW プラグインのアップグレードまたはインストールが一般的なエラー(MSI インストール エラー コード 1603)で失敗します。
  • エラーがSnapCenter_Windows_Host_Plug-in_Install_XXXX.logに記録されました:

Engine: property 'ASP_NETCORE_VERSION' value now '9.x.x'
...
(CLR Action): Highest available runtime: v4.0.30319
(CLR Action): Trying to use highest runtime...
(CLR Action): Using highest version runtime...
(CLR Action): SWInstallerHelper.CheckForRollbackLogs: SETUP_ERROR: Failed Plugin: SnapCenter Plug-in for Microsoft Windows
(CLR Action): SWInstallerHelper.CheckForRollbackLogs: SETUP_ERROR: MSI Errorcode: 1603

  • SCSQLプラグインのアップグレードまたはインストールが一般的なエラー(MSIインストールエラーコード1603)で失敗します。
  • エラーがSnapCenter_Windows_Host_Plug-in_Install_XXXX.logに記録されました:

Engine: property 'ASP_NETCORE_VERSION' value now '9.x.x'
...
1-13-2025[04:17:17 PM]: (CLR Action): Highest available runtime: v4.0.30319
1-13-2025[04:17:17 PM]: (CLR Action): Trying to use highest runtime...
1-13-2025[04:17:17 PM]: (CLR Action): Using highest version runtime...
1-13-2025[04:17:17 PM]: (CLR Action): SWInstallerHelper.CheckForRollbackLogs: SETUP_ERROR: Failed Plugin: SnapCenter Plug-in for Microsoft SQL Server
1-13-2025[04:17:17 PM]: (CLR Action): SWInstallerHelper.CheckForRollbackLogs: SETUP_ERROR: MSI Errorcode: 1603

  • SCE プラグインのアップグレードまたはインストールが失敗し、次のエラーが表示されます:
  • SnapCenter_Windows_Host_Plug-in_Install_<JobID>.log

Engine: property 'ASP_NETCORE_VERSION' value now '9.x.x'
...
(ISP Action): A program failed to start.\nTrying to start a program resulted in an error.\nProgram location: \nProgram: "vssproviders\navssprv.exe"\nCommand line: -r service -a ".\LocalSystem"\n\nGetLastError returned: 0.
(ISP Action): RegisterVSSProvider: Register VSS Provider Result (Post Config Validation): -2147024894 .
(ISP Action): LaunchProgram: LaunchApplication Program exit code: 2, Exit message: The system cannot find the file specified.
(ISP Action): RegisterVSSProvider: ERROR: Failed to Configure the VSS Provider

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