メインコンテンツへスキップ

SnapCenterクローンウィザードは、5.0およびONTAPを9.14.1にアップグレードした後、データが入力されません。セカンダリロケーターの読み込みに失敗しました

  1. 最後の更新
  2. PDFとして保存
Views:
14
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

環境

  • SnapCenter Server（SC）
  • SnapCenter plug-in for Exchange（SCE）
  • SnapCenter Plug-in for SQL（SCSQL）
  • Powershell Tool Kit（PSTK）

問題

  • SnapCenterおよびONTAPにアップグレードした後、クローンウィザードにデータが入力されません
  • SnapCenterがSCEでVSSスナップショットの名前変更に失敗し、SnapVaultのスナップショットのsnapmirror-labelを更新しません
  • SnapCenterがロードロケーターでセカンダリストレージ情報をロードできません： 

Secondary storage for one or more volumes are not found. If you want to perform verification on secondary storage system, you must have established the SnapVault or SnapMirror relationships and ensure that the secondary locators are loaded using "Load locators" button.

  • SnapCenter UIで報告されたエラーメッセージ：
Activity 'Starting Exchange Backup' failed with error: The following activities failed:Renaming VSS Snapshot,Registering Backup and Applying Retention,Grouping Resources. Please check the activities for detailed error message
  • SMCoreService.logで報告されたエラーメッセージ：

DEBUG SMCore PID=[34108] TID=[67] Command: Get-NcSnapshot. Storage System: <SVM_Name_or_IP>. Version: NetApp Release 9.14.1P1: Thu Feb 15 00:45:21 UTC 2024. Connection Mode: REST
DEBUG SMCore PID=[34108] TID=[47] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: The operation has timed out

DEBUG SMCore PID=[34108] TID=[47] Command: Get-NcSnapshot. Storage System: <SVM_Name_or_IP>. Version: NetApp Release 9.14.1P1: Thu Feb 15 00:45:21 UTC 2024. Connection Mode: REST
DEBUG SMCore PID=[34108] TID=[67] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Record doesn't exist.

DEBUG SMCore PID=[34108] TID=[45] Command: Remove-NcSnapshot. Storage System: <SVM_Name_or_IP>. Version: NetApp Release 9.14.1P1: Thu Feb 15 00:45:21 UTC 2024. Connection Mode: REST
DEBUG SMCore PID=[34108] TID=[45] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: The remote server returned an error: (404) Not found.

DEBUG SMCore PID=[34108] TID=[45] Command: Get-NcSnapshot. Storage System: <SVM_Name_or_IP>. Version: NetApp Release 9.14.1P1: Thu Feb 15 00:45:21 UTC 2024. Connection Mode: REST
DEBUG SMCore PID=[34108] TID=[45] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: The remote server returned an error: [500]: The snapshot name does not exist.

SMCore_<Job_Id>.logで報告されたエラーメッセージ：

Activity 'Renaming VSS Snapshot' failed with error: Rename snapshot '{07631601-86e4-444d-9cbd-89b06c2e348c}' failed: .
Activity 'Registering Backup and Applying Retention' failed with error: Retention : Error: Snapshot enumeration failed.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.