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ONTAPIを使用するソフトウェアは、21秒後にhttps SVM接続でタイムアウトします

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snapcenter
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snapx<a>2009216915</a>
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環境

  • SnapCenter Server、SnapCenter Plug-in for Windows(SCW)
  • SnapDrive for WindowsおよびUnix(SDW、SDU)
  • Snap Creator Framework(SCF)

問題

ONTAP SVMで処理を実行しようとしたときに、21秒後にhttpsでタイムアウトが発生しました。
 
SMCore/SAL または SnpDrvDbg デバッグログ内のSnapCenterからのエラーメッセージの例:
The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop:
Connection to <SVM_MGMT_IP_ADDR> on port 443 for protocol HTTPS timed out.
at System.Management.Automation.Runspaces.PipelineBase.Invoke(IEnumerable input)
at SnapDrive.Nsf.Core.Storage.StorageConnection.InitializeONTAP(SDStorageSystemId storageSystemId)

 
Snap Creator Frameworkでは、21秒のギャップがデバッグログに表示されます。次に例を示します。

[<DATE> 06:00:00,167] INFO: Validating policy: daily finished successfully
########## Detecting Data ONTAP mode for 10.193.8.185 ##########
[<DATE> 06:00:21,205] INFO: STORAGE-03031: Getting system version details of [<IP_ADDR>]
[<DATE> 06:00:21,205] ERROR: com.netapp.snapcreator.storage.executor.ZapiExecutorException: java.net.ConnectException: Connection timed out: connect

 

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