メインコンテンツへスキップ

StorageGRID ノードの拡張後にクライアントで500エラーが発生する

Views:
13
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

環境

NetApp StorageGRID ノードの拡張

問題

ノードの拡張後、クライアント要求は散発的に 500 エラーを返し、次の内容が bycast.log

Sep 16 11:23:57 node ADE: |12320510 0732448334 S3RQ %DED 2025-09-16T11:23:57.272803| NOTICE   0092 842b42189d5993e6 S3RQ:S3エラーレスポンス:RequestId=1758020452523579、TraceId=842b42189d5993e6、Resource=/temp/var/sip/data/181fef22-c42c-4f9b-8f78-c4f6b98d10cc.parquet?uploadId=FQ4ItPAONu6QyLTaOkervgB8g18ke6eKm7hEQQ0g_HYwYcoDeGAeELLuMw&partNumber=3、HTTP Method=PUT、HTTP Status Code=500、X-Forwarded-For:'1.1.7.7, 1.1.7.8'、ErrorMsg=InternalError、ErrorType=Client、CustomErrorMessage={None}、Details={unexpected error (GERR). details: ,}

新しくデプロイされたストレージ ノードで実行されたコマンドnodetool status は、新しくデプロイされたノード上のCassandraと環境内の残りのノードとの間の通信の問題を表示します 
 Status=Up/Down |/ State=Normal/Leaving/Joining/Moving/Stopped -- Address Load Tokens Owns (effective) Host ID Rack ?N 1.1.2.3 67.51 GiB 256 36.4% 0155538b-6cdf-4a8d-9030-7f3e3b3d185b unknown ?N 1.1.2.4 78.25 GiB 256 39.3% 12cbe0ba-0b4a-4f5d-b1a8-743809bc3645 unknown ?N 1.1.2.5 72.47 GiB 256 36.7% 6c5e9be3-67c3-4f8a-8e0c-7c99b591fec5 unknown ?N 1.1.2.2 71.7 GiB 256 38.2% f087bd2a-0127-43db-83aa-09d4afcccd7d unknown ?N 1.1.2.6 68.34 GiB 256 37.4% 8cd99ac1-5bc6-4ef6-8826-4bae55f0acc0 unknown ?N 1.1.2.7 68.03 GiB 256 36.8% 3e137576-9522-41d9-8990-8c8b87859d2c unknown ?N 1.1.2.8 68.89 GiB 256 36.2% aea37001-ee7e-46ec-98b4-d4ab37846bcc unknown ?N 1.1.2.9 72.08 GiB 256 39.0% ff1ef8ee-0655-40a2-af7b-d19c9beaa0d2 unknown

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.