StorageGRID SANtricity OS のアップグレード中に重大なインストールエラーが発生しました

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Category:: storagegrid<a>2009086388</a>

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環境

NetApp StorageGRID 11.4以降
NetApp SANtricity OS のアップグレード

問題

Grid Manager を使用してストレージコントローラの SANtricity OS をアップグレードする際に、「リターンコード Error ：fatal installation failure - SANtricity OS staging failed with:

追加情報gdu-server.log は、プライマリ管理ノードから、またはプライマリ管理ノードとそのストレージノードの両方の Lumberjack ログから検出されます。

E, [2022-02-23T10:49:53.767185 #10066] ERROR -- gdu-server: SANtricity OS staging failed with: 
 E, [2022-02-23T10:49:53.767266 #10066] ERROR -- gdu-server: SANtricity OS staging failed with:  (Bycast::Tasks::GduServer::SoftwareUpdate::InstallError)
 E, [2022-02-23T10:49:53.767293 #10066] ERROR -- gdu-server:    /usr/local/lib/site_ruby/bycast/tasks/gdu-server/software-update.rb:1104:in `install'
 E, [2022-02-23T10:49:53.767302 #10066] ERROR -- gdu-server:    /usr/local/lib/site_ruby/bycast/tasks/gdu-server/software-update.rb:333:in `apply_to_node'
 E, [2022-02-23T10:49:53.767314 #10066] ERROR -- gdu-server:    /usr/local/lib/site_ruby/bycast/tasks/gdu-server/software-update.rb:317:in `apply_to_grid'
 I, [2022-02-23T10:49:53.798048 #10066]  INFO -- gdu-server: Software update task complete at 2022-02-23T10:49:53.797Z
 E, [2022-02-23T10:49:53.799283 #10066] ERROR -- gdu-server: Failed to apply SANtricity OS to "NAME": Fatal installation failure - SANtricity OS staging failed with: 
 E, [2022-02-23T10:49:53.800293 #10066] ERROR -- gdu-server: Failure occurred during Software Update
 E, [2022-02-23T10:49:53.800331 #10066] ERROR -- gdu-server: #<Bycast::Tasks::GduServer::SoftwareUpdate::LocalizedError: key: "software_update.error", options: {:type=>"SANtricity OS", :reason=>"Failed to apply the update to one or more nodes"} >