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EシリーズDBMバックアップAutoSupportを配信できない

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e-series-santricity-management-software<a>2009896650</a>
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環境

  • NetApp Eシリーズ
  • NetApp StorageGRID

問題

次のアラートを受信しました
 
 Node ID: XXXXX Host IP Address: XX.XX.XX.XX Host ID: XX.XX.XX.XX Event Error Code: Event occurred: XXX, XX Event Message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP https gateway https://support.netapp.com/put/AsupPut/. Event Priority: Critical Component Type: Component Location:
 
AutoSupportの履歴から'具体的には'DBM バックアップが配信されていないことがわかります
 
ノード ノード1
AutoSupport シーケンス番号 76
指定した AutoSupport の送信先 http
配信ステータス トランスミッション-失敗
配信の試行回数 0
AutoSupport の件名 DBMバックアップ
配信URI PII_MASK/XXX/PII_MASK
生成時刻 xxxxxxx
AutoSupportの圧縮後のサイズ 30784
AutoSupportの解凍後のサイズ 85660
合計収集時間(ミリ秒) 4819
 

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