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トレイ内のドロワーがコントローラ障害によりデグレード/障害ステータスになる

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Category:
e-series-systems
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esg
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環境

  • E-series
  • コントローラー シェルフのみ(拡張シェルフのドロワーには適用されません)

問題

  • 主要イベントログ(MEL)に、シェルフ内のドロワーが劣化したと報告されています。

A:9/28/23 6:14:13 AM (06:14:13) 37166 285f A drawer in the shelf has become degraded - Shelf 99, Drawer 5 <--CRITICAL
A:9/28/23 6:14:13 AM (06:14:13) 37165 285f A drawer in the shelf has become degraded - Shelf 99, Drawer 4 <--CRITICAL
A:9/28/23 6:14:13 AM (06:14:13) 37164 285f A drawer in the shelf has become degraded - Shelf 99, Drawer 3 <--CRITICAL
A:9/28/23 6:14:13 AM (06:14:13) 37163 285f A drawer in the shelf has become degraded - Shelf 99, Drawer 2 <--CRITICAL
A:9/28/23 6:14:13 AM (06:14:13) 37162 285f A drawer in the shelf has become degraded - Shelf 99, Drawer 1 <--CRITICAL
 A:9/28/23 6:13:42 AM (06:13:42) 37161 282b Drive shelf path redundancy lost - Shelf 99 <--CRITICAL

  • State-capture-data > ionShow99 > luall 0 パスが見つからないという報告(黄色の部分が空です):

  00010101  t99,s2   SASdr   :+++ :   + +         : 16   0    0    14522    0 :      0 
  00010102  t99,s3   SASdr   :+++ :   + *         : 16   0    0    10402    0 :      0 
  00010103  t99,s4   SASdr   :+++ :   * +         : 16   0    0     6042    0 :      0 

  • MEL はまた、Controller removed と報告します: A:9/28/23 6:13:09 AM (06:13:09) 37158 2500 Controller removed - Shelf 99, Bay B <--CRITICAL
  • 問題のコントローラーは手動で取り外されたわけではなく、応答していない状態です。

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