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交換後にEシリーズドライブが応答しない

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環境

  • NetApp Eシリーズ
  • すべてのファームウェアリリース
  • ディスクドライブが交換されました

問題

  • 交換後、STORAGE-ARRAY-PROFILE でドライブが応答しない状態で表示されます

    SHELF, DRAWER, BAY  STATUS     CAPACITY   MEDIA TYPE     INTERFACE TYPE  CURRENT DATA RATE  PRODUCT ID     FIRMWARE VERSION  CAPABILITIES  
    99,   4,    6   Optimal     10.692 TB  Hard Disk Drive  SAS        12 Gbps       HUH721212AL5204  NE00        DA
    99,   4,    7   Unresponsive
    99,   4,    8   Optimal     10.692 TB  Hard Disk Drive  SAS        12 Gbps       HUH721212AL5204  NE00        DA

  • Recovery Guruメッセージにもunresponsive diskが表示される

Failure Entry 4: FAILED_DRIVE-Recovery Failure Type Code: 23
Storage array: ArrayName
Component reporting problem: Drive in bay 0
Status: Unresponsive
Location: Controller/Drive shelf 0, Drawer 0

 

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