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UNKNOWN IOMが原因でEシリーズドライブシェルフがデグレード状態になる

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e-series-disk-shelves
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環境

  • NetApp Eシリーズ
  • 拡張シェルフ（IOMモジュール）
  • SANtricity OS

問題

  • 要注意/Recovery Guruに多数のアラートあり：
    • UNKNOWN_COMPONENT_STATUS-Recovery Failure Type Code: 60 and 61
    • DRAWER_DEGRADED-Recovery Failure Type Code: 393
    • NO_REDUNDANCY_TRAY-Recovery Failure Type Code: 33
    • FAILED_POWER_SUPPLY-Recovery Failure Type Code: 2
  • A drawer in the tray has become degraded通知が配信されます
  • STORAGE-ARRAY-PROFILE > SHELVES1つまたは複数のIOMがUNKNOWNステータスであることを示します

         IOM card status:                UNKNOWN        
             Firmware Version:                Not Available  
             Configuration settings version:  Not Applicable 
             Maximum data rate:               12 Gbps        
             Current data rate:               Not Available  
             Location:                        B              
             Card communication:              OK             
             Trunking supported:              No             
             Product ID:                      Not Available  
             Part number:                     Not Available  
             Serial number:                   Not Available  
             Date of manufacture:             Not Available

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