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monitorユーザを使用してSANtricity System ManagerでEシリーズイベントにアクセスできません

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環境

  • NetApp Eシリーズ
  • SANtricity System Manager
  • SANtricity OS 11.70.x(11.70.4より前)

問題

SANtricity System Managerでストレージアレイのイベント(サポート>イベント)にアクセスすると、次のエラーが返されます。

"Error Data could not be loaded from the storage array. One possible cause is the object on which you were performing the operation no longer exists. Other possible causes include network issues, inability to communicate with the controller or loss of power to the storage array. Check these causes and then retry the operation."

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