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SANtricity OSのアップグレード中に不明な問題が発生しました

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環境

NetApp SANtricity OS

問題

  • デュプレックス構成でいずれかのコントローラを使用すると、SANtricityアップグレードでアップグレードコンポーネントのステージングが開始され、次の処理が失敗します。 "An unknown issue occurred while performing the upgrade operation. Please try again."

cannotperformupgrade.png

  • web-server-trace.log 影響を受けたコントローラレポート:
    • 2025-02-03 18:40:44,637 INFO [Thread-78378] c.n.e.a.d.DownloadEventHandler [DownloadEventHandler.java:102] [requestId=0, deviceId=N/A]Event string = {"name":"event","message":"Image failed validation","imageType":"BIOS","abort":"true","source":"DownloadMgr_A"}
    • 2025-02-03 18:40:46,855 WARN [jetty-154442] c.n.e.a.r.s.EmbeddedFirmwareImpl [SanModelExceptionHandler.java:42] [requestId=bf61fff4-c8bf-4999-b286-a45df94e5a91, deviceId=N/A] Exception caught: com.ni.eseries.aa.devicemgt.model.exceptions.SanModelException: Firmware Download operation aborted, Abort reason: Image failed validation.
  • web-server-trace.log 代替コントローラレポートの場合:
    • 2025-02-03 19:20:54,700 INFO [Thread-79494] c.n.e.a.d.DownloadEventHandler [DownloadEventHandler.java:102] [requestId=0, deviceId=N/A] Event string = {"name":"event","message":"Image failed validation","imageType":"BIOS","abort":"true","source":"DownloadMgr_A"}"forwarded_by":"dlmgr_B"
  • journalctl 該当するコントローラの出力で次の検証エラーが報告されます。

validationerror.png

 

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