SANtricity OSのアップグレード時に「Controller needs attention」エラーが表示されます

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環境

SANtricity OS 11.40.2以前
Eシリーズシンプレックスシステム

問題

SANtricity OSを更新しようとすると、次のエラーが表示されます。

Controller Needs Attention One of the storage array controllers needs attention. You cannot upgrade the storage array until the problem is resolved. Event Log Verification Error An event log verification error has occurred on the storage array. The storage array cannot be upgraded until the problems are corrected.

健全性チェックログには次の情報が表示されます。

{"result":"failed","type":"controllerStatusOptimal","severityLevel":"medium","resultsData":"","successful":false} "melCheck":{"result":"failed","type":"melEventCheck","severityLevel":"medium","resultsData":"","warningMessage s":["Too many degraded drive channel events","Too many controller offline or service mode events ","Too many page 2C events","Too many host side channel error events","Too many critical events logged","Too many destination driver events"],"successful":false},"integratedHealthCheck"

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