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EシリーズコントローラーがrebootReason 0x429c002 および rebootReasonExtra 0x0 で予期せず再起動する

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Category:
e-series-systems
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esg
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環境

  • NetApp Eシリーズ
  • NetApp SANtricity OS 11.90R3

問題

  • コントローラーの1つが再起動理由0x429c002 およびrebootReasonExtra 0x0で再起動します。例外はサポートバンドル内の state-capture-data ログファイルに記録されています:

---- Log Entry #0 (Core 0) May-19-2026 04:01:02 PM ----
Reboot due to ancient IO, scsiOp=0x1c3f60100 poolId=1 opCode=88
 age=300000ms
2026-05-19 22:05:22.115257
rebootReason 0x429c002, rebootReasonExtra 0x0

  • コントローラーは復旧して再起動するが、コントローラーヘルスイメージ/コアダンプを生成する

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