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Eシリーズのアップグレード前チェックがエラーなしで失敗する

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環境

NetApp SANtricity 11.x

問題

  • アップグレード前のチェックが失敗し、具体的なエラーが表示されない:
 
Eシリーズのアップグレード前チェックが失敗して具体的なエラーが表示されない
 
  • アップグレード前の健常性チェックが次のエラーで失敗する
One or more inter-controller interfaces have link down. You cannot upgrade the storage array until the problem is resolved. Use the Recovery Guru to fix the problem. Contact your Technical Support Engineer to resolve this issue.
  • コントローラのリブートを試行すると、代替コントローラのIPアドレスからSANtricity System Managerにログインし、次のエラーが表示される。
The selected controller is in a state that cannot be reset
 
Eシリーズのアップグレード前チェックが失敗して具体的なエラーが表示されない

 

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