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ファイルシステム問題が原因の「sensorReadingFailed」アラートと「ensembleDegraded」アラート

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Category:
element-software
Specialty:
solidfire
Last Updated:

環境

  • NetApp HCI ストレージノード
  • NetApp SolidFireストレージノード

問題

  • NetApp SolidFire Active IQおよびElementクラスタのWeb GUIには、次のアラートが表示されます。
    • sensorReadingFailed IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.
    • ensembleDegraded Ensemble degraded: 1/5 database servers not connectable: {3:x.x.x.x}
  • ext4-fsエラーがストレージノードのリモートコンソールに表示される
    • [3367598.061077] EXT4-fs error (device sda2): ext4_journal_check_start:61:Detected aborted journal
    • [3367598.061078] EXT4-fs error (sda2): Remounting filesystem read-only xxxxxxxx
    • [3367598.125694] EXT4-fs error (sda3): in ext4_writepages:2878: IO failure
  • イベントログには以下が表示されます。

networkEvent Failed to install SSL certificate  3  { "message": "Failed to remove path=[/sf/etc/ssl/active.crt] errorCode=system:30 errorCode.message()=Read-only file system", "name": "xCheckFailure" }
platformHardwareEvent Updating BMC cold reset date 6 3  { "bmcResetDurationMinutes": 0, "bmcResetDate": "2021-05-11T23:16:41" }
unexpectedException Unexpected Exception - xCreateRepositorySourceFileFailed Failed to open and truncate /sf/apt/sources.list.new.tmp callback=[ {4:RepositorySources::packageManagerCallbackTag}] wtype=[SessionConnected] - Contact SolidFire Support. 6 3  ""

  • ノードのBMC Webページには通常どおりアクセスでき、1G / 10Gネットワークにアクセスできます。
  • KBの解決策に従ってノードをリブートすると、ブート時に次のエラーが検出されます。

Version 2.17.1249. Copyright (C) 2017 American Megatrends, Inc.

NetApp H500S BIOS Date:07/10/2017 Rev:NA2.1
CPU : Intel(R) Xenom(R) CPU E5-2620 v4 @ 2.10GHz
 Speed : 2.10 GHz
The IMC is operating with DDR4 2133 MHz

Port 0 : Micron_5100_XXXXXXXXXX
S.M.A.R.T Status Bad, Backup and Replace.
Press F1 to Resume...

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