メインコンテンツまでスキップ

IPMI が応答せず、定期的な BMC コールドのあとに nodeOffline が繰り返し発生します リセットします

環境

  • NetApp Element ソフトウェア11.x、12.0、および12.2
  • NetApp SolidFire SF シリーズの製品ライン

問題

  • NodeOffline BMC のリセット後すぐにアラートが生成されます
  • NetApp SolidFire Active IQ のエラーの可能性があります
    • nodeOffline - The SolidFire Application cannot communicate with node ID {ID}.
    • sensorReadingFailed - IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.
    • unresponsiveService - A master service is not responding.
  • Active IQ のイベント:
    • Beginning BMC cold reset and setting new reset date
    • Setting BMC cold reset date
  • からエントリ sf-master.info
    • master-1[30228]: [Event] 30325 GlobalPool-0 serviceshared/EventReporter.cpp:582:ReportEvent|Successfully reported event={id=569216 type=PlatformHardwareEvent nodeID=6 serviceID=107 message=[Beginning BMC cold reset and setting new reset date] details={"bmcResetDate":"2021-09-02T12:49:41","bmcResetDurationMinutes":20160} reported=2021-08-19T12:49:41.644056Z published=2021-08-19T12:49:41.644104Z} mNumEventsPublished=21
  • core.HangDetect を生成できます

 

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