UnsupportedSwitch_Alertが報告されているBES-53248クラスタネットワークスイッチの両方
環境
- BES-53248クラスタネットワークスイッチ
- ONTAP 9
問題
- 両方のクラスタネットワークスイッチで次のイベントが報告されます。
[node-1: cshmd: hm.alert.raised:alert]: Alert Id = UnsupportedSwitch_Alert , Alerting Resource = CNS1 raised by monitor ethernet-switch[node-1: cshmd: hm.alert.raised:alert]: Alert Id = UnsupportedSwitch_Alert , Alerting Resource = CNS2 raised by monitor ethernet-switch[node-1: cshmd: hm.alert.raised:alert]: Alert Id = SwitchCommunityString_Alert , Alerting Resource = CNS1 raised by monitor ethernet-switch[node-1: cshmd: hm.alert.raised:alert]: Alert Id = SwitchCommunityString_Alert , Alerting Resource = CNS2 raised by monitor ethernet-switch[node-2: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: UnsupportedSwitch_Alert[CNS1].[node-2: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchCommunityString_Alert[CNS1].system health alert showSYSTEM-HEALTH-ALERT.XMLAutoSupport のコマンドおよびセクションの出力では、次の情報が報告されます。
Alert ID: UnsupportedSwitch_Alert
Alerting Resource: Node_name
Subsystem: Switch-Health
Indication Time: Tue Nov 15 14:19:35 2022
Perceived Severity: Major
AutoSupport Triggered: true
Probable Cause: Configuration_error
Corrective Actions: Unsupported cluster switch "CNS1" found. Connect a supported cluster switch to cluster network.
Node node-1Monitor ethernet-switchAlert ID SwitchCommunityString_Alert...Switch Status:Invalid SNMP SettingsCSHM-SWITCH-CONFIG.XMLAutoSupport またはsystem switch ethernet show出力のセクションで、IPアドレス到達可能性問題 が原因でスイッチが監視されていないことがわかります。
Device Name: CNS1
IP Address: 10.XX.XX.XXX
Model to display: OTHER
Switch Network: cluster-network
Software Version: 3.4.4.6
Reference Config File Version: NA
SNMP Version: SNMPv2c
Community String or SNMPv3 Username: cshm1!
Is Discovered: true
Switch Monitoring Status: false
Reason For Not Monitoring: IP address not reachable
Serial Number of the Device: Unknown