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SANnavを使用してsupportsaveログを生成できません

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ontap-9
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san<a>2009096142</a>
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環境

SANnav

問題

 SANnavからsupportsaveを生成できず、 次のエラーが発生しました：
“Failed to generate Supportsave for switch 192.168.XX.XX. Reason: 192.168.XX.XX :Exception while trying to create the switch specific folders under 'technicalsupport' directory or while verifying file write permission..”

 

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