クラスタスイッチのログ収集が開始されるが失敗する

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環境

ONTAP 9
Ciscoスイッチ

問題

クラスタスイッチのログ収集を有効にし、「Ciscoクラスタスイッチの定期的なスイッチログデータ収集を有効にする方法」の設定に従って設定します。
system switch ethernet log show の出力にはscheduled定期的なロギングがおよびnever-run であることが示されています。

cluster::> system switch ethernet log show Periodic Periodic Support Switch Log Enabled Log State Log State ---------------------------------------------------- ----------- ----------- cluster.switch.1(XXXXXXXXXXX) true scheduled never-run cluster.switch.2(XXXXXXXXXXX) true scheduled never-run 2 entries were displayed.

ログ要求はエラーなしで開始されます。

cluster::> system switch ethernet log collect-support-log -device cluster.switch.1(XXXXXXXXXXX) "cluster.switch.1(XXXXXXXXXXX)":Waiting for the next Ethernet switch polling cycle to begin support collection. cluster::> system switch ethernet log collect-support-log -device cluster.switch.2(XXXXXXXXXXX) "cluster.switch.2(XXXXXXXXXXX)": Waiting for the next Ethernet switch polling cycle to begin support collection.

ログ収集が開始されると、initiated のステータスが system switch ethernet log show に反映されます。

cluster::> system switch ethernet log show Periodic Periodic Support Switch Log Enabled Log State Log State ---------------------------------------------------- ----------- ----------- cluster.switch.1(XXXXXXXXXXX) true scheduled initiated cluster.switch.2(XXXXXXXXXXX) true scheduled initiated 2 entries were displayed.

ログ収集が開始されると、Support Log Requested の system switch ethernet log show-instance にtrue と表示されます。

cluster::> system switch ethernet log show-instance

Switch Name: cluster.switch.1(XXXXXXXXXXX) Periodic Log Enabled: true Periodic Log Status: Periodic log collection has been scheduled to run every hour. Support Log Requested: true Support Log Status: Waiting for the next Ethernet switch polling cycle to begin support collection.

Switch Name: cluster.switch.2(XXXXXXXXXXX) Periodic Log Enabled: true Periodic Log Status: Periodic log collection has been scheduled to run every hour. Support Log Requested: true Support Log Status: Waiting for the next Ethernet switch polling cycle to begin support collection. 2 entries were displayed.

しばらくすると、system switch ethernet log show の出力にログ収集がfailedあったことが示されます。

cluster::> system switch ethernet log show      
                       Periodic   Periodic   Support
 Switch                   Log Enabled Log State  Log State
 ----------------------------------------- ----------- ----------- -----------
 cluster.switch.2(XXXXXXXXXXX) 
                       false    failed   failed
 cluster.switch.2(XXXXXXXXXXX) 
                       false    failed   failed
 2 entries were displayed.