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MetroCluster IPのT6カードエラーによりANDUが一時停止しました

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環境

  • ONTAP 9
  • MetroCluster IP
  • 自動無停止アップグレード(ANDU)
  • デュアル40/100G Ethernet T62100-CRカード
  • テイクオーバーなし 

問題

  • MetroCluster IPシステムでANDU ONTAPアップグレードを開始した直後、いずれかのノードのT6カードで致命的なエラーが報告されます:

Tue Apr 13 11:00:26 +0100 [NodeA_01: intr: netif.fatal.err:alert]: The network device in slot 1 encountered fatal error e1a/e1b.

  • T6カードの両方のポートの状態がofflineに変わります:

slot 1: Dual 40/100G Ethernet T62100-CR
      e1a MAC Address:   00:07:43:6f:ee:b0 (auto-unknown-fd-down)
      e1b MAC Address:   00:07:43:6f:ee:b8 (auto-unknown-fd-down)
      Device Type:     T6 2
      Firmware Version:   1.25.0.42
      Part Number:     110122860E0
      Hardware Revision:  0
      Serial Number:    PT12345678

  • テイクオーバーの失敗により ONTAP ANDU が一時停止しています:

[?]  Tue Apr 13 11:00:26 +0100 [NodeA_01: upgrademgr: upgrademgr.update.pausedErr:error]: The automated update of the cluster has been paused due to the following reason:  Node "NodeA_02": Error: {Takeover failed.}, Action: {Use the "storage failover takeover -ofnode NodeA_01" command to trigger the takeover of the node "NodeA_01".}.

  • 両方のノードが稼働しており、データを提供しています。テイクオーバーは発生していません:

ClusterA::> storage failover show
                Takeover
Node       Partner     Possible State Description
-------------- -------------- -------- -------------------------------------
ClusterA-01   ClusterA-02   false   Waiting for ClusterA-02, Takeover is
                    not possible: Storage failover
                    mailbox disk state is invalid,
                    Storage failover interconnect error,
                    NVRAM log not synchronized
ClusterA-02   ClusterA-01   false   Waiting for ClusterA-01, Takeover is
                    not possible: Storage failover
                    interconnect error, NVRAM log not
                    synchronized
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