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クラスタスイッチのログ収集がサポートされない-中止、BES-53248スイッチ

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Category:
fabric-interconnect-and-management-switches
Specialty:
hw
Last Updated:

環境

  • ONTAP 9.11.1以前
  • クラスタスイッチログの収集
  • Broadcom BES-53248クラスタスイッチ

問題

  • スイッチの手動ログ収集が次のエラーで失敗します。

ClusterA::> system cluster-switch log collect -device clustersw-01
clusterswitch-01Error: Cluster switch log collection not supported - aborting.

  • サブシステムのスイッチヘルスが低下し、ヘルスアラートに対してSwitchAccess_Alertが報告される。

ClusterA::> system health subsystem show
Subsystem      Health
----------------- ------------------
SAS-connect     ok
Environment     ok
Memory       ok
Service-Processor ok
Switch-Health    degraded
CIFS-NDO      ok
Motherboard     ok
IO         ok
MetroCluster    ok
MetroCluster_Node ok
FHM-Switch     ok
FHM-Bridge     ok
SAS-connect_Cluster ok
13 entries were displayed.

ClusterA::> system health alert show -instance
            Node: Node-01
          Monitor: ethernet-switch
         Alert ID: SwitchAccess_Alert
     Alerting Resource: CLUSTERSW-01
         Subsystem: Switch-Health
      Indication Time: Tue Jun 07 05:41:01 2022
     Perceived Severity: Minor
       Probable Cause: Login_attempts_failed
        Description: Login failed to Ethernet switch "CLUSTERSW-01". Cannot collect tech-support logs.
      Corrective Actions: 1) To set up public SSH key authentication on the Ethernet switch,
                     run the "system switch ethernet log setup-password" command.
                     ONTAP(R) software requires one-time use of the Ethernet switch's administrative login                    credentials
                     to set up the public SSH key for ONTAP access.
                     The administrative credentials will be discarded after the setup command is complete.
                     2) If public SSH key authentication is already configured, log in to the Ethernet switch
                     with administrative credentials from an SSH host or serial console to investigate the login                 failures.
                     3) To disable tech-support log collection, run the
                     "system switch ethernet log disable-collection"
                     command.
      Possible Effect: Ethernet switch tech-support logs are not available in AutoSupport(R) messages for                      troubleshooting.
        Acknowledge: false
          Suppress: false
           Policy: SwitchAccess_Policy
        Acknowledger: -
         Suppressor: -
   Additional Information: Switch Name:CLUSTERSW-01
               Switch Serial Number:xxxxxxxxxxxxx
               Switch Previous Uptime:193 days 21:03
               Switch Current Uptime:193 days 21:09
               Switch Rebooted:false
   Alerting Resource Name: CLUSTERSW-01
   Additional Alert Tags: -

 

 

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