メインコンテンツまでスキップ

NVIDIA SN2100スイッチがサポート対象外と表示される

Views:
1
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
metrocluster
Last Updated:

環境

  • MetroCluster IP
  • ONTAP 9
  • NVIDIA SN2100イーサネットスイッチ

問題

  • ONTAPイーサネットスイッチヘルスモニタ(CSHM)でNVIDIA SN2100イーサネットスイッチがNetApp Hardware Universeサポート対象として表示されているにもかかわらず、「Unsupported」と表示されることがあります。

  Cluster::> system health alert show
         Node: Node-01
       Alert ID: UnsupportedSwitch_Alert
       Resource: Switch-01
       Severity: Major
    Indication Time: Fri Jun 07 09:27:23 2024
       Suppress: false
      Acknowledge: false
    Probable Cause: Unsupported Ethernet switch is detected.
    Possible Effect: Communication problems and network connectivity issues occur.
  Corrective Actions: Unsupported Ethernet switch "Switch-01" found.
  Connect a supported Ethernet switch to the network.

  • スイッチを確認すると、スイッチのパーツ番号がX190006-PEに設定されていることがわかります。

 cumulus@Switch-01:mgmt:~$ nv show platform hardware
         operational            applied
  -------------  -------------------------------  -------
  base-mac     XX:XX:XX:XX:XX:XX
  cpu       x86_64 Intel Atom C2558 2.40GHz
  disk-size    14.00 GB
  manufacturer   Mellanox
  memory      7.49 GB
  model      X86_MSN2100
  onie-version   2021.02-5.3.0006-115200
  part-number   X190006-PE     <<<<<<<<<<
  platform-name  x86_64-mlnx_x86-r0
  port-layout   16 x 100G-QSFP28
  product-name   MSN2100
  serial-number  XXXXXXXXXXXX
  system-mac    XX:XX:XX:XX:XX:XX
  asic-model    Spectrum
  asic-vendor   Mellanox
  cumulus@Switch-01:mgmt:~$

スイッチの部品番号がONTAPで正しく認識されていないため、スイッチがサポートされていないと誤って検出されました。

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.