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CFBMC-6022:BMC SoC のハングによるテイクオーバーにより、BMC FW 13.11X で ONTAP がシャットダウンする

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問題

実行中のプラットフォーム:

  • BMC FW 13.11
  • BMC FW 13.11P1

ハートビートの欠落と停止後にパートナーノードによってテイクオーバーが実行されます。
  • ONTAPは過去600秒間、Service Processor(SP)からIPMIハートビートを受信していません
  • ASUPシステムがSPハートビートの停止を通知しました
  • BMCをリカバリするためにシステムがリブートされました

EMSログの例:
ERROR  asup.post.drop: AutoSupport message (HA Group Notification from node-01 (SP HBT MISSED) NOTICE) was not posted to NetApp. The system will drop the message.
ERROR  mgmtgwd.vreport.nodesUnreachable: Vreport encountered some unreachable nodes. The report may be incomplete.
ALERT  callhome.sfo.takeover: Call home for CONTROLLER TAKEOVER COMPLETE AUTOMATIC
ERROR  cf.fsm.takeoverOfPartnerDisabled: Failover monitor: takeover of node-02 disabled (local halt in progress).
EMERGENCY   monitor.shutdown.emergency: Emergency shutdown: Environmental Reason Shutdown (System reboot to recover the BMC)
EMERGENCY   sp.ipmi.lost.shutdown: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 10 minutes.
ALERT  callhome.sp.hbt.stopped: Call home for SP HBT STOPPED
ALERT  callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
ERROR  sp.heartbeat.stopped: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.

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