CFBMC-6985: AFF A90 SP HBT が失敗し、10 分以内に sp.ipmi.lost.shutdown で停止しました

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Category:: ontap-9

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問題

予期しないノードダウンが発生し、BMC ステータスが確定しません。例：

LOADER-B> bmc status
Firmware Version:   UnknownIPv4 Settings
Failed to get IPv4/IPv6 addressing enables: Unknown IPMI completion code.
Failed to get DHCP setting: Unknown IPMI completion code.
   MAC Address:   N/A - Error
   Using DHCP:    Failed to get DHCP setting: Unknown IPMI completion code.
N/A - Error
   IP Address:    Failed to get address: Unknown IPMI completion code.
N/A - Error
   Gateway:     Failed to get gateway: Unknown IPMI completion code.
N/A - Error
   Netmask:     Failed to get netmask: Unknown IPMI completion code.
N/A - Error
*** command status = Error(-1)

ONTAP イベントから、SP HBT メッセージが見つかりました。例：

cluster::> event log show
... EMERGENCY monitor.shutdown.emergency: Emergency shutdown: Environmental Reason Shutdown (System reboot to recover the SP)
... EMERGENCY sp.ipmi.lost.shutdown: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 10 minutes.
... ALERT     callhome. sp.hbt.stopped: Call home for SP HBT STOPPED
... ERROR     asup.post.drop: AutoSupport message (HA Group Notification from node_name (SP HBT STOPPED) ALERT) was not posted to NetApp. The system will drop the message.
... ERROR     asup.post.drop: AutoSupport message (HA Group Notification from node_name (SP HBT MISSED) NOTICE) was not posted to NetApp. The system will drop the message.