メインコンテンツへスキップ

CHW-1103:センサー読み取り不能によるPSU degradedアラート

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

問題

 
AFF-A250システムでは、CHASSIS POWER SUPPLY DEGRADEDおよびCHASSIS OVERが報告されることがあります。
パートナー ノードは PSU を正常として報告しますが、温度アラートが発生します。
これは、EMS ログに PSU センサーが読み取り不能であることが示されている場合でも発生します。
 
EMS log:
env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Inlet is Unreadable
env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Hot is Unreadable
env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 FB Hot is Unreadable
env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Fan is Unreadable
env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Inlet is Unreadable
env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Hot is Unreadable
env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 FB Hot is Unreadable
env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Fan is Unreadable
power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU2, PSU1.
power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2, PSU1.
env_mgr: monitor.temp.unreadable:error]: The controller temperature (PSU1 Inlet) is not readable.
env_mgr: monitor.temp.unreadable:error]: The controller temperature (PSU1 Hot) is not readable.
env_mgr: monitor.temp.unreadable:error]: The controller temperature (PSU1 FB Hot) is not readable.
env_mgr: monitor.temp.unreadable:error]: The controller temperature (PSU2 Inlet) is not readable.
env_mgr: monitor.temp.unreadable:error]: The controller temperature (PSU2 Hot) is not readable.
env_mgr: monitor.temp.unreadable:error]: The controller temperature (PSU2 FB Hot) is not readable.
env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE

PLATFORM-SENSORS.XML
PSU1     fru     failed             failed
PSU2     fru     failed             failed

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.