CHW-2478: mSATAデバイスの障害が原因でAFFまたはFASストレージ システムがブートに失敗する
問題
- 次のストレージ システムはコントローラの障害が発生し、ブートに失敗します。
- AFF C190、AFF A150、AFF A200、AFF A220、AFF A300、AFF A700
- FAS2620、FAS2650、FAS2720、FAS2750、FAS2820、FAS8200、FAS9000
- ノードが次のいずれかの状態でダウンします。
PANIC: thread (xxx) on cpu hung for 4001 milliseconds in process xxx Panic string: g_vfs_done(): rootfs.uzip read error - suspect boot devicePanic string: Process mgwd unresponsive for 620 seconds in process nodewatchdogCould not load fat://boot0/X86_64/freebsd/image1/kernel:Device not foundERROR: Error booting OS on: 'boot0' file: fat://boot0/X86_64/freebsd/image1/kernel (boot0,fat)- 自動ブートが次のエラーメッセージとともに失敗します。
BIOS Version: 11.7Portions Copyright (C) 2014-2018 NetApp, Inc. All Rights Reserved. Initializing System Memory ...Loading Device Drivers ... Configuring Devices ... CPU = 1 Processor(s) Detected. Intel(R) Xeon(R) CPU D-1557 @ 1.50GHz (CPU 0) CPUID: 0x00050664. Cores per Processor = 12 32768 MB System RAM Installed. Boot Loader version 6.0.8 Copyright (C) 2000-2003 Broadcom Corporation. Portions Copyright (C) 2002-2018 NetApp, Inc. All Rights Reserved. *ERROR: Failure to build endpoint environment variables. Autoboot will be disabled.*- BMCイベントログには、次のエラーが記録されています。
[Controller.notice]: Appliance user command panic.[IPMI.notice]: 001f | 02 | EVT: 6f406fff | Sensor 255 | Assertion Event, "Storage OS stop/shutdown" [BMC.critical]: Filer Reboots [IPMI.notice]: (PUA) Enable power to all PCIe slots [IPMI.notice]: (PUA) Enable power to all PCIe on board device [IPMI.notice]: (PUA) P_stat :slots=0x0,onboard_devs=0x0,final [IPMI.notice]: (PUA) Power status of all PCIe slots unchanged [IPMI.notice]: 0023 | 02 | EVT: 6fc203ff | System_FW_Status | Assertion Event, "Memory Initialization done"*[SysFW.warning]: Error loading ENV variables, creating defaults**[SysFW.warning]: Failed to read FW image on boot media: Device not found. Auto up*[SysFW.warning]: date skipped [IPMI.notice]: 0024 | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running"[BMC.critical]: Heartbeat stopped