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CHW-268:老朽化したNVMEMバッテリの誤検出レポートが原因でONTAPがシャットダウンする

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Category:
ontap-9
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hw
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問題

  • 一部のストレージシステムでは、非揮発性メモリ(NVMEM)バッテリのゲージが容量不足を早期に報告し、その結果、センサーの読み取り値がしきい値を下回り、ONTAPがシャットダウンする場合があります。

  • 影響を受ける可能性のあるモデル:
    AFF A220、AFF A150、AFF C190、ASA A150、FAS2750、FAS2720

  • EMSログには次のイベントが表示されます。

Jul 24 09:33:10 [node1:nvmem.battery.fccLowCrit:EMERGENCY]: The NVMEM battery full-charge capacity is critically low (32 ). To prevent data loss, the system will shut down in 20 minutes.
Jul 24 09:33:40 [node1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (full charge capacity low) CRITICAL.

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