メインコンテンツへスキップ

CONTAP-48665:12または24以外のドライブ数のシステムレベルの診断が失敗する

Views:
Visibility:
Customer
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

問題

システムレベルの診断の実行時に、
AFF A250およびAFF C250、FAS500fシステムに12または24以外の内蔵ドライブが含まれている場合、NVMeドライブのSystem Scan が失敗します。
診断コンソールの出力例を次に示します。

1) Scan System
2) Test System (must scan system, first)
3) Test Memory (must scan system, first)
4) Stress-Test System (must scan system, first)
5) Show VPD Information
6) Show FW Revision
7) Show MAC Address
8) Show Logs
9) Reboot (BMC Power Cycle) Controller to LOADER
Warning: Persistent logging to boot media is not available.
Terminal session logging is recommended.
Select a number 1-9 to execute the respective command: 1
System Scan Start: 2022-10-06 18:15:37
NVMe Drive: FAILED
Expect:24 Present:18 <<<<<< This system has 18 internal drives installed

Slot PN SN
NVMeSlot0 X4011S17333T8NTE S60NNA0Rxxxxxx
...

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.