A400 HAインターコネクトポートが停止しています

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環境

AFF A400
HAインターコネクト接続では、e0aポートとe0bポートを経由します。

問題

HAインターコネクトポートがオフライン（両方のノード）。例：

ノードA

[NODE-A: kernel: netif.linkDown:info]: Ethernet e0a: Link down, check cable.

[NODE-A: kernel: netif.linkDown:info]: Ethernet e0b: Link down, check cable.

[NODE-A: cf_main: cf.fsm.takeoverByPartnerDisabled:error]: Failover monitor: takeover of NODE-A by NODE-B disabled (HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support).

[NODE-A: cf_main: cf.fsm.takeoverOfPartnerDisabled:error]: Failover monitor: takeover of NODE-B disabled (HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support).

[NODE-A: monitor: monitor.globalStatus.critical:EMERGENCY]: Controller failover of NODE-B is not possible: HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support. There are not enough spare disks.

[NODE-A: statd: cf.takeover.disabled:alert]: HA mode, but takeover of partner is disabled due to reason : HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.

[NODE-A: statd: ic.HAInterconnectDown:error]: HA interconnect: Interconnect down for 15 minutes: all links are down

[NODE-A: statd: callhome.hainterconnect.down:alert]: Call home for HA INTERCONNECT DOWN due to all links are down.

ノードB

[NODE-B: kernel: netif.linkDown:info]: Ethernet e0a: Link down, check cable.

[NODE-B: kernel: netif.linkDown:info]: Ethernet e0b: Link down, check cable.

[NODE-B: cf_main: cf.fsm.takeoverByPartnerDisabled:error]: Failover monitor: takeover of NODE-B by NODE-A disabled (HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support).

[NODE-B: cf_main: cf.fsm.takeoverOfPartnerDisabled:error]: Failover monitor: takeover of NODE-A disabled (HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support).

[NODE-B: monitor: monitor.globalStatus.critical:EMERGENCY]: Controller failover of NODE-A is not possible: HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support. There are not enough spare disks.

[NODE-B: statd: cf.takeover.disabled:alert]: HA mode, but takeover of partner is disabled due to reason : HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.

[NODE-B: statd: ic.HAInterconnectDown:error]: HA interconnect: Interconnect down for 15 minutes: all links are down

[NODE-B: statd: callhome.hainterconnect.down:alert]: Call home for HA INTERCONNECT DOWN due to all links are down.

両方のノードのSFP情報が ::> system node run -node * -command sysconfig -a 出力に表示されますが、ポートは停止しています。

ノードA

slot 0: Dual 10G/25G Ethernet Controller CX5 e0a MAC Address: d0:39:ea:2b:c3:31 (auto-unknown-fd-down) SFP Vendor: Molex SFP Part Number: 1111455002 SFP Serial Number: 93A2023020111 e0b MAC Address: d0:39:ea:2b:c3:32 (auto-unknown-fd-down) SFP Vendor: Molex SFP Part Number: 1111455002 SFP Serial Number: 93A2012020222 Device Type: CX5 PSID(NAP0000000006) Firmware Version: 16.26.4012
ノードB

slot 0: Dual 10G/25G Ethernet Controller CX5 e0a MAC Address: d0:39:ea:2b:c2:c1 (auto-unknown-fd-down) SFP Vendor: Molex SFP Part Number: 1111455002 SFP Serial Number: 93A2023020111 e0b MAC Address: d0:39:ea:2b:c2:c2 (auto-unknown-fd-down) SFP Vendor: Molex SFP Part Number: 1111455002 SFP Serial Number: 93A2012020222 Device Type: CX5 PSID(NAP0000000006) Firmware Version: 16.26.4012

::*> system ha interconnect status show""が表示され link 0 、 link 1 ダウンステータスになっています。例：

::> set advanced

::*> system ha interconnect status show Node:node-1 Link 0 Status: down Link 1 Status: down Is Link 0 Active: false Is Link 1 Active: false IC RDMA Connection: up Node:node-2 Link 0 Status: down Link 1 Status: down Is Link 0 Active: false Is Link 1 Active: false IC RDMA Connection: up 2 entries were displayed.

問題は、それぞれのHAインターコネクトSFPとケーブルを接続し直したあとも残ります。
ループバックテスト：同じノードのHAインターコネクトポートを使用すると、両方のポートがオンラインに戻ります。
両方のノードはオンラインのままですが、テイクオーバーはありません。

::*> storage failover show -node * Takeover Node Partner Possible State Description -------------- -------------- -------- ------------------------------------- node-1 node-2 false Waiting for node-2, Takeover is not possible: Storage failover interconnect error, NVRAM log not synchronized node-2 node-1 false Waiting for node-1, Takeover is not possible: Storage failover interconnect error, NVRAM log not synchronized 2 entries were displayed.