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AFF-A700からSP HBTが停止していると報告されます

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Category:
aff-series<a>2009403867</a>
Specialty:
hw
Last Updated:

環境

  • AFF A700
  • サービス プロセッサ(SP)

問題

  • イベントログには次の情報が含まれています
Fri Dec 16 10:34:38 KST [A700S-01: env_mgr: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
Fri Dec 16 12:36:07 KST [A700S-01: env_mgr: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
Fri Dec 16 13:26:07 KST [A700S-01: env_mgr: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED
  • SPに到達できません。
  • SPがデグレード状態で表示されていました。

    A700::*> sp show
    IP      Firmware
    Node      Type Status    Configured  Version  IP Address
    ------------- ---- ----------- ------------ --------- -------------------------
    A700-01 SP     degraded   true     4.10    10.79.34.151
    A700-02 SP     online    true     4.11    10.79.34.152

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