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AFF A700sノードの起動失敗

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ontap-9
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hw
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環境

  • ONTAP 9
  • AFF A700s

問題

  • BMC からノードの電源を入れ直し、MB を再装着した後、ノードは起動に失敗し、次のエラーが報告されます。
May 22 20:41:01 [node:monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
KCS cmd 0x01 nf 0x6: Failed to start write
ipmi0: KCS Error Data ff
DIMM14-> HYNIX Part# 69003976-I00-NTA   Serial: AD-01-1719-51DDADB9
ipmi0: KCS Error Data ff
ipmi0: KCS: Error retry exhausted
DIMM15-> HYNIX Part# 69003976-I00-NTA   Serial: AD-01-1719-51DDAEAB
=>bmc state is 1
May 22 20:41:14 [node:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (not present) CRITICAL.
 
  • ローダーから「boot_diags」が実行され、シャーシ ファンのチェックに失敗しました。
Fan: FAILED
Expect: 8 Present: 6
Fan_1   18144RPM
Fan_2    0RPM
Fan_3   18144RPM
Fan_4    0RPM
Fan_5   18240RPM
Fan_6   18144RPM
Fan_7   18336RPM
Fan_8   18144RPM
 
  • 2 つのシャーシ ファンが問題を報告し、NVRAM バッテリが再装着されましたが、問題は解決されません。
  • クラスターは最新の BMC FW バージョン 1.95 を実行しています。

 

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