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電源を再投入した後、POST中にKCSエラーでシステムが起動しない

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環境

  • AFF A250、AFF C250
  • ASA A250、ASA C250
  • FAS500f

問題

  • メンテナンス作業中は、同じHAストレージシステムの両方のノードの電源がオフになっている
  • 電源をオンにすると、 ノード02が正常にブートできる
  • ノード01はブートに失敗し、Loaderプロンプト(シリアルコンソールに表示)で停止します。
  • ブートシーケンス中に、Loaderで停止する前にコンソール出力に次の情報が表示されます。
Boot Loader version 6.5.8 
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2023 NetApp, Inc. All Rights Reserved.
 
KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
Resetting BMC from backup FW...
Waiting 30 seconds for BMC to reboot...
KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
Copyright(c) 2021 American Megatrends, Inc. 
  • コントローラの再装着で問題が解決しない

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