メインコンテンツへスキップ

ファームウェアの自動更新がHTTPエラー403で失敗する

Views:
14
Visibility:
Public
Votes:
0
Category:
aff-series<a>2009897183</a>
Specialty:
hw
Last Updated:

環境

  • ファームウェアの自動更新
  • ONTAP 9

問題

  • 自動ファームウェア更新要求の受信後にファームウェアをダウンロードしようとすると、ダウンロードが失敗する
  • 差出人 EMS

Sat Jan 06 21:25:16 -0500 [netappcluster01-01: mgwd: auto.update.received:notice]: Automatic update: Received update for package: Shelf FW revision 0141 for shelf model IOM12B.Sat Jan 06 21:25:20 -0500 [netappcluster01-01: mgwd: auto.update.failure:error]: Automatic update: Failed update for package: Shelf FW revision 0141 for shelf model IOM12B. Error: Download failed.

  • 差出人 MGWD

INFO: au_downloader_libcurl: do_download:src/core/downloader_impl_libcurl.cc:67 download starting... URL {https://support-sg-nawest.netapp.com/au__IOM12B.0141.SFW.tgz__2a7ad926-91a7-11ee-aaa4-ebf101b4977a.tgz?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20240107T022518Z&X-Amz-SignedHeaders=host&X-Amz-Expires=604800&X-Amz-Credential=DFKWKBIYJ2ZHH0NXKP22%2F20240107%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Signature=0776b84be81d1d90f04deccb9b34c38a8cb58c8adecc34dcd0dfa6a92ebdfaac} dest_path {/mroot/etc/auto_updates/packages/feb94b71-ad03-11ee-9404-d039ea374166/2a7ad926-91a7-11ee-aaa4-ebf101b4977a} trans_id {ffd808ef-ad03-11ee-9404-d039ea374166}
ERR: au_downloader_libcurl: do_download:src/core/downloader_impl_libcurl.cc:112 download failed after 1192 ms, trans_id {ffd808ef-ad03-11ee-9404-d039ea374166} retry needed: no, curl (22) http (403) (HTTP response code said error : The requested URL returned error: 403)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.