メインコンテンツまでスキップ

失敗したダウンロードに対してFWの自動更新が機能しない

Views:
15
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw<a>2009702910</a>
Last Updated:

環境

  • ONTAP 9
  • FWの自動アップグレード

問題

  • 自動ファームウェア更新が有効になっていますが、ファームウェアのダウンロードに失敗しました
  • EMSログで自動更新が失敗したことを確認できます。
    Fri Nov 10 12:13:06 -0600 [cluster-n1: mgwd: auto.update.received:notice]: Automatic update: Received update for package: Shelf FW revision 0310 for shelf model IOM12.
    Fri Nov 10 12:14:24 -0600 [cluster-n1: mgwd: auto.update.failure:error]: Automatic update: Failed update for package: Shelf FW revision 0310 for shelf model IOM12. Error: Download failed.
  • 管理ログにSSL証明書の問題が表示される
    00000034.0067554f 081dda0b Mon Oct 16 2023 10:05:46 -07:00 [kern_mgwd:info:2445] 0x8462eb700: 8703ea0000065b94: ERR:
    au_downloader_libcurl: do_download:src/core/downloader_impl_libcurl.cc:109 download failed after 892 ms, trans_id {3e533c38-6c46-11ee-bdf9-d039ea4765ce} retry needed: no, curl (60) http (0) (SSL peer certificate or SSH remote key was not OK : SSL certificate problem: unable to get local issuer certificate

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.