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BIOS POST障害- SP IPMI障害自動ブートを中止

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Category:
fas-systems
Specialty:
hw
Last Updated:

環境

  • FAS2720
  • FAS2750
  • BMC FW 11.6
  • BMC FW 11.9

問題

ノードが停止してブートできず、BMC / SPファームウェアを更新できない: BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT

  • コントローラの再装着で 問題が解決しない
  • コンソールケーブルを使用してBMC / SPを起動します。
    • FW 11.10への更新が失敗して再起動
  • IPコンソールを介したBMC / SPへのアクセス:
    • システムでは、11.6および11.2がバックアップイメージとして[Version]で表示されます。
    • バックアップイメージがロードされた状態で表示される
  • Loader から表示されるエラーメッセージ:

Boot Loader version 6.0.17
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2023 NetApp, Inc. All Rights Reserved.
BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT
LOADER-A>

  • Continuous Syslog messages

Dec  1 04:08:46 BMC env_mgr[2526]: isvc_send_request: 454: ISVCLIB command(4) rsp timed out
Dec  1 04:08:46 BMC env_mgr[2526]: SES page request returned error (2)
Dec  1 04:08:46 BMC env_mgr[2526]: Error opening ses, err -1
Dec  1 04:08:46 BMC env_mgr[2526]: cdev_reopen: error opening device 'ses', err -1.
Dec  1 04:08:46 BMC env_mgr[2526]: cdevices_poll_pending: cdev(2001) re-open, state is 4.
Dec  1 04:09:50 BMC env_mgr[2526]: isvc_send_request: 387: ISVCLIB received msg seq_id 1751 (expected 1807)

  • Repeated events

Record 1455: Fri Dec 01 04:09:18.730000 2023 [ASUP.notice]: First notification email | (INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)) CRITICAL | Send failed

  • storage failover hwassist show の出力:

Warning: Unable to list entries on node <nodename>. RPC: Couldn't make
     connection [from mgwd on node "<nodename>" (VSID: -1) to mgwd at
     <ip-address>] 

Partner: <nodename>
Hwassist Enabled: -
Hwassist IP: -
Hwassist Port: -
Monitor Status: filer in takeover mode
Inactive Reason: -
Corrective Action: -
Keep-Alive Status: -

 

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