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BIOSアップグレードエラー(I/Oエラー-4)が原因でノードの起動に失敗する

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Category:
aff-series
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hw
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環境

  • ONTAP 9
  • AFF A300
  • FAS8200
  • コントローラ

問題

  • ANDUが予期せず一時停止状態になった際に、EMSログに以下のエントリが記録されます:

[?]  Mon May 11 11:50:51 +0800 [clusterA-1b: upgrademgr: upgrademgr.update.pausedErr:error]: The automated update of the cluster has been paused due to the following reason:  Node "clusterA-2b": Error: {Node "clusterA-2a" is not in "waiting for giveback" state.}, Action: {Use the "storage failover show" to verify that node "clusterA-2a" is in one of the following states: "waiting for giveback" or "connected".}.
...
[?]  Mon May 11 11:50:51 +0800 [clusterA-1b: notifyd: callhome.andu.pausederr:alert]: params: {'subject': 'AUTOMATED NDU PAUSED ON NODE: clusterA-2b', 'epoch': '01f15167-cf3f-4981-aaf2-3131d365fc51'}
  • SP-LATEST-CONSOLE-LOG によると、ノードは次のエラーで停止します:

New BIOS version: 11.20
New LOADER version: 6.0.17
Enabling write access
to the flash ME region...
ME region - write access enabled.
Saving Primary Image to Backup flash device
fail unlocking
memory
Failed. -4 bytes written: I/O error
Failed to save Primary Image to Backup flash device. Programming of Primary aborted
***
command status = I/O error(-4)

  • バックアップONTAPイメージ(system reset backupをSPから使用)でブートしても、ノードのブートには役立ちません。

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