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ONTAP 9.1でIISをWebサーバーとして使用している場合、BMCの更新が失敗します

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Category:
fas-systems<a>ONTAP 9.1</a><a>AFF A700s</a><a>1086730</a>
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hw
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環境

  • ONTAP 9.1
  • AFF A700s
  • Windowsインターネットインフォメーションサービス(IIS)

問題

  • IIS WebサーバーからBMCファームウェアを更新するときに、ONTAP 9.1を使用している場合は、.imaファイルをダウンロードする必要があります。
  • ファームウェアの更新中は起動することができますが、原因 がなくてもすぐに失敗します。
  • クラスタシェルには次のような情報が表示されます。

aff700s-c::> sp image update -node aff700s-c-01 -update-type network-full -package http://10.xx.xx.xx/A700S_BMC_0152.ima

Note: Firmware update will need to reboot the SP on completion. If your console connection is through the SP, it will be disconnected Do you want to proceed with the firmware update ? {y|n}: y SP firmware update has been successfully scheduled.

aff700s-c::*> sp image update-progress show
                 In                           Percent
Node             Progress Start Time          Done    End Time
---------------- -------- ------------------- ------- -------------------
aff700s-c-01    yes      12/20/2018 19:53:57  1       -
aff700s-c-02    no       12/19/2018 19:53:57  100     12/19/2018 20:53:57
2 entries were displayed.

更新は1%から開始されますが、30秒後に失敗します。

aff700s-c::*> sp image update-progress show
                 In                           Percent
Node             Progress Start Time          Done    End Time
---------------- -------- ------------------- ------- -------------------
aff700s-c-01    no       12/20/2018 19:53:57  1       12/20/2018 19:54:28
aff700s-c-02    no       12/19/2018 19:53:57  100     12/19/2018 20:53:57
2 entries were displayed.

BMCから直接更新しようとすると、次のエラーが発生します。
 

admin@[01-30]:~$ system fw upgrade bmc http http://10.xx.xx.xx/A700S_BMC_01.ima
Starting Firmware Update...
Check Parameter...
Connect to http server...wget: can't connect to remote host (): Bad file descriptor
fail...
Abort firmware update

イベントログには、BMCの更新に失敗したことが示されていますが、理由は示されていません。これは/mroot/etc/mlogフォルダにあるservprocd.logファイルから取得する必要があります。次のエラーが発生しています。

0a0af1 02d5d3cd Thu Dec 20 2018 18:41:11 -05:00 [kern_servprocd:info:4957] 0x80f60ab00: 0: ERR: Servprocd::CLI: get_imp:  sp_image get called for BMC
00000009.000a0af2 02d5d4d4 Thu Dec 20 2018 18:41:37 -05:00 [kern_servprocd:info:4957] 0x80f608d00: 8003e8000000808f: ERR: Servprocd::CLI: get_imp:  sp_image get called for BMC
00000009.000a0af6 02d5d619 Thu Dec 20 2018 18:42:09 -05:00 [kern_servprocd:info:4957] 0x80f607900: 0: ERR: Servprocd::BmcManager: compare_lan_parameters: get() from sp_network_config_mdb_iterator failed for IPv4.
00000009.000a0af7 02d5d619 Thu Dec 20 2018 18:42:09 -05:00 [kern_servprocd:info:4957] 0x80f607900: 0: ERR: Servprocd::BmcManager: compare_lan_parameters: get() from sp_network_config_mdb_iterator failed for IPv6.
00000009.000a0b00 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] 0x80fa4d100: 0: NOTICE: Servprocd::CLI: bmc_update_t: updated BMC status to updating
00000009.000a0b01 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Setting IP address...
00000009.000a0b02 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Setting File Name..
00000009.000a0b04 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Setting Number of retries...
00000009.000a0b05 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Setting FW select to BMC...
00000009.000a0b06 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Setting protocol to http...
00000009.000a0b07 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Starting FW update...
00000009.000a0b0c 02d5d81a Thu Dec 20 2018 18:43:01 -05:00 [kern_servprocd:info:4957] 0x80fa4d100: 0: NOTICE: Servprocd::CLI: bmc_update_t: BMC update failed at state 0x0 due to error Image download invalid
00000009.000a0b0d 02d5d81a Thu Dec 20 2018 18:43:01 -05:00 [kern_servprocd:info:4957] 0x80fa4d100: 0: ERR: Servprocd::SpUpdate: SpUpdateStateHandleEvent: e_sp_update_failed event received in SP_UPDATE_IN_PROGRESS state.
00000009.000a0b0e 02d5d81a Thu Dec 20 2018 18:43:01 -05:00 [kern_servprocd:info:4957] 0x80fa4d100: 0: ERR: Servprocd::SpUpdate: SpUpdateReport: SP firmware update failure has been detected
00000009.000a0b0f 02d5d81a Thu Dec 20 2018 18:43:01 -05:00 [kern_servprocd:info:4957] 0x80fa4d100: 0: NOTICE: Servprocd::CLI: set_bmc_state: updated BMC status to online

 

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