メインコンテンツへスキップ

ONTAPのアップグレード後にブレークアウトポートが失われる

Views:
1
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

環境

  • ONTAP 9
  • X91440A NIC

問題

  • ONTAPのアップグレード中にノードがリブートされ、ブレークアウトポートが失われた:

    slot 8: 10/40 Gigabit Ethernet Controller XL710 QSFP+
        e8a MAC Address:    00:a0:98:ed:b1:d4 (auto-40g_sr4-fd-up)
            QSFP Vendor:         AVAGO          
            QSFP Part Number:    332-00389      
            QSFP Serial Number:  XXXXXX1       
        Device Type:        XL710(0x1584) B1 (BSD99)        <<<< Missing e0e/e0f/e0g/e0h ports
        Firmware Version:   fw 5.20 nvm 5.05 etid 80008d4d
        Part Number:        111-02590
        Hardware Revision:  B0
        Serial Number:      XXXXXXXXXXX

  • ONTAPのアップグレード中にカードのファームウェアアップグレードは行われませんでした。
  • 回避策for SU553は、アップグレード前に実行されたか、固定ONTAPバージョンにアップグレードされています。
  • カードが[sysconfig -a]および[sysconfig -ac]にまだ表示される:

sysconfig: slot 1 OK: X92071A: PMC PM8072; PCI-E quad-port SAS (PM8072)
sysconfig: slot 3 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
sysconfig: slot 4 OK: X91440A: 40G high performance
sysconfig: slot 5 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
sysconfig: slot 6 OK: X93140A: NetApp NVRAM10
sysconfig: slot 8 OK: X91440A: 40G high performance

  • 電源の再投入が解決しない。

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.