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Cisco N9K-C9336C-FX2スイッチの監視に失敗しました。理由は「Unsupported Model」です。

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環境

  • ONTAP 9
  • AFF / FASシステム
  • Cisco Nexus N9K-C9336C-FX2スイッチ
  • クラスタスイッチヘルスモニタ(CSHM) 

問題

  • Cisco Nexus N9K-C9336C-FX2スイッチの追加時にエラーが表示される:
    Error: "N9K-C9336C-FX2" is an invalid value for field "-model
    <NX5010|NX5020|CAT2960|OTHER|NX5596|CN1610|CN1601|NX3132|NX5548|NX3132V|O
        T9332|NX3132XL|NX3232C>"
        Valid choices in this command's context: NX5010, NX5020, CAT2960, OTHER,
        NX5596, CN1610, CN1601, NX3132, NX5548, NX3132V, OT9332, NX3132XL,
        NX3232C
  • CSHMがCiscoスイッチ N9K-C9336C-FX2スイッチを「Unsupported Model」と報告します。

::> system switch ethernet show
Switch            Type         Address      Model
--------------------------- ------------------ ---------------- ---------------
Switch1            cluster-network   172.XX.XX.XX    OTHER
   Serial Number: Unknown
    Is Monitored: true
       Reason: Unsupported Model
  Software Version: Cisco Nexus Operating System (NX-OS) Software, Version 10.2(2)
   Version Source: CDP/ISDP

  • イベントログには次のアラートが表示されます。

[Node1: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: UnsupportedSwitch_Alert[Switch1(XXXXXXXXXXX)].

  • システムヘルスアラートには次の情報が表示されます。

::> system health alert show -instance

Node:Node1
Monitor:ethernet-switch
Alert ID:UnsupportedSwitch_Alert
Alerting Resource:Switch1(XXXXXXXXXXX)
Subsystem:Switch-Health
Indication Time:Fri Jan 13 22:56:38 2023
Perceived Severity:Major
Probable Cause:Configuration_error
Description:Unsupported Ethernet switch is detected.
Corrective Actions:Unsupported Ethernet switch "Switch1(XXXXXXXXXXX)" found. Connect a supported Ethernet switch to the network.
Possible Effect:Communication problems and network connectivity issues occur.

  • この問題が原因で、スイッチが見つからないと報告される場合があります。

[Node1: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: ClusterSwitchMissing_Alert[switch1].

 

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