メインコンテンツへスキップ

ディスク シェルフの電源装置で冷却ファンのエラーが検出されました

Views:
86
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
HW
Last Updated:

環境

すべてのディスク シェルフ

問題

  • PSU警告LEDはアンバーです。
  • システムでAutoSupport(ASUP)アラートが生成され、エラー SHELF COOLING UNIT FAILEDが表示されました
     
    EMS
    [node-01:dsa_worker1:ses.status.fanWarning:notice]: DS224-12 (S/N xxxxxxxxxxxx) shelf 24 on channel 0b cooling fan warning for Cooling element 1: not installed. This module is on the rear of the shelf on the lower left power supply.
    [node-01:dsa_worker1:callhome.shlf.fan.warn:error]: Callhome for SHELF COOLING UNIT FAILED
    [node-01:dsa_worker1:ses.status.fanWarning:notice]: DS224-12 (S/N xxxxxxxxxxxx) shelf 24 on channel 0b cooling fan warning for Cooling element 2: not installed.
    [node-01:dsa_worker1:ses.status.temperatureWarning:alert]: DS224-12 (S/N xxxxxxxxxxxx) shelf 24 on channel 0b temperature warning for Temperature sensor 6: not installed.
    [node-01:dsa_worker1:ses.status.temperatureWarning:alert]: DS224-12 (S/N xxxxxxxxxxxx) shelf 24 on channel 0b temperature warning for Temperature sensor 7: not installed.
    Additional sysconfig output indicated:
     
    環境
    Cooling Units by element:
    [1] Unavailable
    [2] Unavailable
     
    Shelf temperatures by element:
    [6] Unavailable
    [7] Unavailable
     
    Temperature thresholds by element:
    [6] High critical: Unavailable; high warning: Unavailable
    Low critical:  Unavailable; low warning:  Unavailable
    [7] High critical: Unavailable; high warning: Unavailable
    Low critical:  Unavailable; low warning:  Unavailable
  • storage shelf show -instance コマンドに次のエラーが表示されます。

::> storage shelf show -shelf-id 24 -instance

      Shelf Name: 4.24
       Stack ID: 4
       Shelf ID: 24
       Shelf UID: 50:0a:09:80:08:40:50:40
     Serial Number: SHJSGxxxxxxxxxx
      Module Type: IOM6
         Model: DS4246
     Shelf Vendor: NETAPP
      Disk Count: 24
    Connection Type: SAS
      Shelf State: Online
        Status: Critical

Fan "2" is running below normal RPM threshold. Fan is located in the rear of the shelf on the upper left power supply.

 

 
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.