AFF A400、FAS8300、またはFAS8700のCriticalFruNotPresentAlert

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Category:: fas-systems

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環境

ONTAP 9
AFF A400
FAS8300
FAS8700

問題

CriticalFruNotPresentAlert FANモジュールに対するレポート：

Alert ID: CriticalFruNotPresentAlert:Fan4 is not present in the chassis 01212341211
 Node: netapp-01
 Monitor: chassis
 Alert ID: CriticalFruNotPresentAlert
 Alerting Resource: Fan4#123456789000
 Subsystem: Environment
 Indication Time: Fri SEP 18 23:20:06 2020
 Perceived Severity: Critical
 Probable Cause: Configuration_error
 Description:

Fan4 is not present in the chassis 01212341211. The nodes in this chassis are netapp-01
 Corrective Actions:

1. Plug in Fan4 correctly into the slot.
 2. Refer to the Hardware specification guide for more information on the position of the field-replaceable unit (FRU)
 3. Contact support personnel if the alert persists.
 Possible Effect:

The nodes in the chassis might not function effectively or redundancy might be lost.
 Acknowledge: false
 Suppress: false
 Policy: CriticalFruNotPresentAlertPolicy
 Acknowledger: -
 Suppressor: -

Additional Information: Serial No of the FRU: Fan4#123456789000

EMSでhm.alert.raised:alertを報告した後、自動的に回復する可能性があります。

[cphmd: hm.alert.raised:alert]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan1#042247006866 raised by monitor chassis [cphmd: hm.alert.raised:alert]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan2#042247006866 raised by monitor chassis [cphmd: hm.alert.raised:alert]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan3#042247006866 raised by monitor chassis [cphmd: hm.alert.raised:alert]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan4#042247006866 raised by monitor chassis ～ [cphmd: hm.alert.cleared:notice]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan1#042247006866 cleared by monitor chassis [cphmd: hm.alert.cleared:notice]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan2#042247006866 cleared by monitor chassis [cphmd: hm.alert.cleared:notice]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan3#042247006866 cleared by monitor chassis [cphmd: hm.alert.cleared:notice]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan4#042247006866 cleared by monitor chassis

FRU INFOを除き、すべてのファンセンサーでファンが正常に動作していると表示される

Fan4 FRU INFO discrete failed

BMCセンサーはFRU IDを読み取れないと表示する

FRU Device Description : Fan4_FRU (ID 8)
 Unknown FRU header version 0xff