メインコンテンツまでスキップ

DS460ディスクシェルフでファンが利用不可と表示される

環境

  • ONTAP 9
  • DS460Cディスクシェルフ

問題

  • EMSログには次のメッセージが表示されます。
[Node-01: dsa_disc: ses.status.fanError:EMERGENCY]: DS460-12 (S/N XXXXXXXX) shelf X on channel 2d cooling fan error for Cooling element 8 7 6 5: critical status no redundancy. This module is on the rear of the shelf to the right.
[Node-01: dsa_disc: ses.status.fanError:EMERGENCY]: DS460-12 (S/N XXXXXXXX) shelf X on channel 2d cooling fan error for Cooling element 8 7 6 5: critical status no redundancy. This module is on the rear of the shelf to the right.
  • 影響を受けるシェルフのファンステータスは次のとおりです。

::> system node run -node <nodename> -command environment status

Cooling Units by element:
[1] 5100 RPM
[2] 4500 RPM
[3] 5070 RPM
[4] 4500 RPM
[5] Unavailable<--
[6] Unavailable<--
[7] Unavailable<--
[8] Unavailable<--
  • 次のように、ストレージ障害のFans Element Statusに「Not Installed」と表示されます。

::> system node run -node <nodename> -command storage show fault -v
...
Fans:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,05,13,A6
  2: OK                01,04,41,A5
  3: OK                01,04,4A,A5
  4: OK                01,04,56,A5
  5: NOT INSTALLED     05,00,00,20
  6: NOT INSTALLED     05,00,00,20
  7: NOT INSTALLED     05,00,00,20
  8: NOT INSTALLED     05,00,00,20

  • ファンモジュールは交換されましたが、問題は残っています。

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.