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ノードの再起動中にスロット内のデバイスがランダムに欠落しています

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Category:
fas-systems<a>2009348739</a>
Specialty:
hw
Last Updated:

環境

  • ONTAP 9
  • FAS / AFFシステム

問題

  • ノードのリブート時に次のメッセージがランダムに表示されます。

Configuring Devices ...
Device(s) in slot missing, attempting to recover it.
System is resetting.

  • パートナーノードの問題が同じではありません。
  • 次のメッセージが表示されます。 SP-LATEST-SYSTEM-EVENT-LOG

Record 196: Fri Oct 28 03:52:24.000000 2022 [SysFW.notice]: Device 207/0/0 (SLOT-10) missing
Record 197: Fri Oct 28 03:52:27.000000 2022 [SysFW.notice]: Device(s) in slot missing, attempting to recover it.
Record 198: Fri Oct 28 03:52:32.488955 2022 [SP.notice]: PCIE Config Info received from BIOS
Record 199: Fri Oct 28 03:52:32.502057 2022 [SP.notice]: ScratchPad Config Info received from BIOS

  • ノードのブート後に拡張カードがないことがわかりました。

再起動前:

sysconfig: slot 1 OK: X1117A: Intel Dual 10G IX1-SFP  NIC
sysconfig: slot 2 OK: X1133A: Broadcom LPE16004; Quad-Port 16Gb FC Adapter (PCIe)
sysconfig: No shelf configuration errors detected.
sysconfig: There are no configuration errors.

再起動後:

sysconfig: slot 1 OK: X1117A: Intel Dual 10G IX1-SFP  NIC
sysconfig: No shelf configuration errors detected.  <<<<<<<<<<<slot 2 card missing
sysconfig: There are no configuration errors.

  • 紛失したカードがストレージに使用されている場合、ノードは「Multi-Path」の「Single-Path」または「Quad-Path」の「Multi-Path」に移行する可能性があります。

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