メインコンテンツまでスキップ

シェルフファームウェアのアップグレード後にディスク冗長性障害エラーが発生しました

Views:
9
Visibility:
Public
Votes:
0
Category:
fas-systems<a>2009937274</a>
Specialty:
HW
Last Updated:

環境

FAS8300

問題

  • シェルフファームウェア のアップグレード後に異なるパスが混在しているシステム
     

SYSCONFIG-A

System Serial Number: YYYYYYYYYYYY
System Storage Configuration: Multi-Path HA
 
System Serial Number: XXXXXXXXXXXX
System Storage Configuration: Mixed-Path HA

slot 1: SAS Host Adapter 1d (Broadcom SAS3616W rev. 2, SAS, <UP>)
Phy State:[0] Enabled, 12.0 Gb/s
    [1] Enabled, 12.0 Gb/s
    [2] Enabled, 12.0 Gb/s
    [3] Enabled, 12.0 Gb/s
Mini-SAS HD Vendor:     Molex Inc.
Mini-SAS HD Part Number:  112-00437 A0
Mini-SAS HD Type:      Passive Copper (unequalized) 2m end_1
Mini-SAS HD Serial Number: XXXXXXXX
00.33: NETAPP  X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)
00.34: NETAPP  X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)
00.35: NETAPP  X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)
00.48: NETAPP  X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)
00.49: NETAPP  X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)
00.50: NETAPP  X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)
 

EMS-LOG-FILE.GZ

Tue Feb 06 09:28:03 -0500 [nodexxxx: svc_queue_thread: shelf.config.tomixedha:notice]: System has transitioned to a mixture of single, multi-path or quad-path storage configurations.
Tue Feb 06 09:28:03 -0500 [nodexxxx: svc_queue_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED
 
  • 上の例では、シェルフ0のドロワー4がノードのアダプタ1dで検出されません。
  • 両方の ノードに接続されている他のすべてのアダプタで同じドロワーが検出されました

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.