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HA構成の競合が原因でONTAPアップグレード中にディスクファームウェアの更新が失敗する

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fas-systems
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hw
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環境

  • ONTAP 9
  • シングルノード構成

問題

  • ONTAPアップグレード処理中にディスクファームウェアの更新が進行しません。
  • Number waiting Download」のカウントが変動し、ゼロに達しては再び増加することを繰り返します。
  • ONTAP環境で「Chassis HA」と「Controller HA」の間でHA構成設定の競合が表示されます。ディスクファームウェアの更新プロセスが正常に実行されません。

SP-LATEST-CONSOLE-LOGS
[mgr.boot.unequalDist:error]: Warning: Unequal number of disks will be used for auto-partitioning of the root aggregate on the local system and HA partner. The local system will use 6 disks but the HA partner will use 0 disks. To correct this situation, boot both controllers into maintenance mode and remove the ownership of all disks.
[cf.fm.notkoverClusterDisable:error]: Failover monitor: takeover disabled (restart)
[cf.fsm.backupMailboxError:error]: Failover monitor: partner mailbox error detected.
[cf.fsm.takeoverOfPartnerDisabled:error]: Failover monitor: takeover of partner disabled (Controller Failover takeover disabled).
[cf.fm.notkoverBadMbox:notice]: Failover monitor: uninitialized backup mailbox data detected
Chassis is in "ha" configuration, controller is in "ha" configuration, and the HA mode is "disabled". Cannot determine whether configuration should be HA, non-HA, MetroCluster, or MetroCluster 2-node. Boot into Maintenance mode by rebooting the node and selecting the maintenance mode option (5) on the boot menu. Then run the "ha-config modify" command to set the controller and chassis configuration as appropriate. Setting the wrong configuration might lead to data loss. For further assistance, contact technical support.
[haosc.config.unknown.ls:ALERT]: Cannot determine whether the configuration should be stand-alone or HA. Chassis is in ha configuration, controller is in ha configuration, and the HA mode is disabled.
[clam.invalid.config:error]: Local node (name=unknown, id=0) is in an invalid configuration for providing CLAM functionality. CLAM cannot determine the identity of the HA partner.

  • sysconfig -a はシングルノード構成を示します

NetApp Release 9.5P19: 
   System ID: 0537109631 (Node-01)
   System Serial Number: ******* (Node-01)
   System Rev: B1
   System Storage Configuration: Mixed-Path
   System ACP Connectivity: Inband Active
   SAS2/SAS3 Mixed Stack Support: all
   All-Flash Optimized: false
   Capacity Optimized: false
   Backplane Part Number: DS21212
   Backplane Rev: 
   Backplane Serial Number: 031738001255
   slot 0: System Board 1.9 GHz (System Board XXII B1)
         Model Name: FAS2620

  • CLUSTER-HAログには「HA Configured false」と表示されます

CLUSTER-HA
HA Configured   false
Backend HA MBX configured

  • メンテナンスモードで、ha-config show コマンドは実際の ha 設定を表示します。

*> ha-config show
  Chassis HA configuration: ha
  Controller HA configuration: ha

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