メインコンテンツまでスキップ

IOM12E と PSU を使用してディスクが見つからない、ファンと温度のエラーです

Views:
34
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

環境

  • AFF A220
  • FAS2750
  • FAS2720
  • IOM12E

問題

  • 一方または両方のパスにディスクがない
    • 両方のパスにドライブがないと、両方のノードがリブートしてブートに失敗することがある
  • 物理ディスクが再装着された後、両方のノードが停止します。
  • 1つのIOM12Eモジュールが sysconfig -A 出力に表示されません:
Shelf 0: DS224-12 Firmware rev. A: ---- IOM12E B: 0220
  • 予期しないIOM12Eリブート。シェルフログメッセージの例:
Thu Jan 1 00:00:00 1970 ( 0+00:00:00.497); 02000027; U?; HAL; hal; 04; NDU Data Invalid.
Thu Jan 1 00:00:00 1970 ( 0+00:00:00.497); 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 1-Cold boot
または

Sun Dec 31 03:04:33 +0900 [Node-01: storlog_admin: sla.shelf.mod.reboot.unexp:error]: Unexpected reboot event reported by module A in shelf: 0b.00.99.0, log: Thu Jan  1 00:00:00 1970 (    0+00:00:00.474); 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 5-Crash reset
Sun Dec 31 03:04:33 +0900 [Node-01: storlog_admin: sla.shelf.message:debug]: params: {'type': 'SEVERITY', 'log': 'Thu Jan  1 00:00:00 1970 (    0+00:00:00.681); 0200013D; U?; HAL; hal; 02; Failure info:EXT NMI Handler'}

  • EMS環境エラーの例:
Thu Apr 08 06:12:57 +0000 [node_name: dsa_worker2: ses.status.electronicsWarn:error]: DS224-12 (S/N SHFNC0123456789) shelf 0 on channel 0b environmental monitoring warning for SES electronics 1: not installed. This module is on the rear of the shelf at the top left.
Thu Apr 08 06:12:57 +0000 [node_name: dsa_worker2: ses.status.procCplxError:alert]: DS224-12 (S/N SHFNC0123456789) shelf 0 on channel 0b Processor Complex error for Processor Complex 1: PCM on partner not installed This module is on the unknown location.
Mon Apr 12 08:17:00 +0000 [node_name: dsa_worker4: ses.status.temperatureWarning:alert]: DS224-12 (S/N SHFNC0123456789) shelf 0 on channel 0a temperature warning for Temperature sensor 11: not operating. Current temperature: 49 C (120 F). This module is on the rear of the shelf at the top left, on shelf module A.
Mon Apr 12 08:17:00 +0000 [node_name: dsa_worker4: ses.status.temperatureWarning:alert]: DS224-12 (S/N SHFNC0123456789) shelf 0 on channel 0a temperature warning for Temperature sensor 12: not operating. Current temperature: 35 C (95 F). This module is on the rear of the shelf at the top left, on shelf module A.
Thu Apr 22 08:40:42 +0000 [node_name: dsa_worker3: ses.status.ModuleError:alert]: DS224-12 (S/N SHFNC0123456789) shelf 0 on channel 0a SAS expander error for SAS shelf electronics 1: critical status. This module is on the rear of the shelf at the top left, on shelf module A.
Thu Apr 22 10:17:28 +0000 [node_name: dsa_worker5: ses.status.psWarning:error]: DS224-12 (S/N SHFNC0123456789) shelf 0 on channel 0b power warning for Power supply 1: not installed. This module is on the rear of the shelf at the bottom left.
Thu Apr 22 10:17:28 +0000 [node_name: dsa_worker5: ses.status.psWarning:error]: DS224-12 (S/N SHFNC0123456789) shelf 0 on channel 0b power warning for Power supply 2: not installed. This module is on the rear of the shelf at the bottom right.
Thu Apr 22 10:27:50 +0000 [node_name: dsa_worker5: ses.status.temperatureWarning:alert]: DS224-12 (S/N SHFNC0123456789) shelf 0 on channel 0b temperature warning for Temperature sensor 14: not installed or failed. Current temperature: 28 C (82 F). This module is on the rear of the shelf at the top right, on shelf module B.
 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.