メインコンテンツまでスキップ

ドライブが「デバイスオフ」状態

Views:
3
Visibility:
Public
Votes:
0
Category:
fas-systems<a>2009978971</a>
Specialty:
hw
Last Updated:

環境

  • ONTAP 9.11.1P10
  • DS224-12 

問題

  • 「Shelf component is in non-normal state」と表示されるシステムアラート
  • ディスクのステータスが「device off」と表示される
  • 例:

STORAGE-FAULT

Channel: 0b
Shelf: 12
Shelf Type: DS224-12
Product Serial Number: SHFGD1939000057
Module Type: IOM12

Disk Elements:
Element Status          Status Bytes  Status Descriptions
  0 [Bay  0]: OK         01,00,00,00
  1 [Bay  1]: OK         01,01,00,00
  ...
  23 [Bay 23]: NONCRITICAL     03,17,00,10   DEVICE OFF

  • ドライブを取り付け直しても問題が持続する

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.