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ポートXXのイーサネットコネクタ警告がコネクタと通信できません

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Category:
disk-shelves<a>2009503226</a>
Specialty:
hw
Last Updated:

環境

  • ONTAP 9
  • FAS / AFFシステム
  • NS224ディスクシェルフ

問題

  • イーサネット接続の警告がNSMモジュールで報告されます。
[Node-01: dsa_worker0: ses.status.etherConn.warn:error]: NS224NSM100 (S/N SHFNCXXXX000047) shelf 10 on channel 0x Ethernet connector warning for port e0a: cannot communicate with connector.  This element is on the rear of the shelf at the top, on module A.
[Node-01: dsa_worker0: ses.status.etherConn.warn:error]: NS224NSM100 (S/N SHFNCXXXX000047) shelf 10 on channel 0x Ethernet connector warning for port e0b: cannot communicate with connector.  This element is on the rear of the shelf at the top, on module A.
  • ノードは1つのNSMモジュールを介してパスを失い、イベントログに次のアラートが報告されます。
[Node-01: nchmd: hm.alert.raised:alert]: Alert Id = NoPathToNSMA_Alert , Alerting Resource = 17438XXXXXXXXXXXXX raised by monitor node-connect
[Node-01: dsa_disc: shelf.config.tospha:info]: System has transitioned to single path HA attached storage
[Node-01: dsa_disc: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED
  • 該当するNSMモジュールでオレンジのLEDが点灯。
  • ノードはシングルパスHA構成に移行します。

::> system node run -node <node>sysconfig -a

NetApp Release 9.8P12: Thu May 12 20:07:27 EDT 2022
   System ID: 0987654321 (Node-01); partner ID: 1234567890 (Node-02)
   System Serial Number: 8520XXXXX004 (Node-01)
   System Rev: A6
   System Storage Configuration: Single-Path HA

  • SAS接続サブシステムがデグレード状態です。

::> system health subsystem show -subsystem sas-connect

          Subsystem: SAS-connect
            Health: degraded
     Initialization State: initialized
Number of Outstanding Alerts: 1
 Number of Suppressed Alerts: 0
             Node: Node-01, Node-02
  Subsystem Refresh Interval: 30m, 30m

  • の出力は storage show fault 次のとおりです。

::> system node run -node <node> storage show fault

Enclosure Status: unrecoverable
Channel: 0x
Shelf: 10
Shelf Type: NS224NSM100
Module Type: NSM100

Temperature Sensors:
Element Status      Status Bytes  Status Descriptions
  1: OK         01,00,27,00   
  2: OK         01,00,2D,00   
  3: OK         01,00,2D,00   
  4: OK         01,00,2D,00   
  5: OK         01,00,2E,00   
  6: OK         01,00,2E,00   
  7: OK         01,00,3D,00   
 8: UNRECOVERABLE   04,00,3A,00   
 9: UNRECOVERABLE   04,00,3A,00   
 10: OK         01,00,40,00 

Enclosure:
Element Status      Status Bytes  Status Descriptions
  1: OK         01,00,02,00  FAIL

 

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