コントローラの起動中にFailed to get FRU dataエラーが発生すると、ONTAP のブートが中止されます

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Category:: fas-systems

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環境

AFF A400
FAS8300
FAS8700

問題

ブート中に次のようなエラーが表示され、コントローラがLOADERプロンプトに戻ります。

Found platform error in Ontap region. region 2 header Sig(0x544f414e) Size(16364) Ver(2) Tail(0) DataLen(64) DataCRC(0xf88f) HdrCRC(0xb494) Rec(1) @ 0x14, flag(0x0) len(52) tstamp(0x635f6185) log(7) msg(Boot device error: USB alloc failed at init time)

Starting AUTOBOOT press Ctrl-C to abort...

ERROR: Failed to get FRU data. Abort booting Ontap.
ERROR: Error booting OS on: 'boot0' file: fat://boot0/X86_64/freebsd/image1/kernel (boot0,fat)
Autoboot of PRIMARY image failed. Error (-1)

LOADER-A>

または

ノードがパニック状態になり、ループでブートします。

Ready to boot.

ACPI RSDP Found at 0x6cb12000 Found platform error in Ontap region. region 2 header Sig(0x544f414e) Size(16364) Ver(2) Tail(0) DataLen(64) DataCRC(0xf032) HdrCRC(0x5dcd) Rec(1) @ 0x14, flag(0x0) len(52) tstamp(0x64f20187) log(7) msg(Boot device error: USB alloc failed at init time)

Starting AUTOBOOT press Ctrl-C to abort... Loading X86_64/freebsd/image2/kernel:0x200000/1149120 0x319000/10821832 0xf6b0c8/3953672 0x13304d0/4388088 0x200240/1016 Entry at 0xffffffff80319000 Loading X86_64/freebsd/image2/platform.ko:0x1760000/4068960 0x1b41660/628600 Starting program at 0xffffffff80319000 ---<<BOOT>>--- NetApp Data ONTAP 9.9.1P9 IPMI device unit 0 rev. 1, firmware rev. 13.05, version 2.0, device support mask 0xbf PANIC : BT_INTRMASK: intr enable is set.

version: 9.9.1P9: Tue Apr 19 20:44:55 EDT 2022 conf : x86_64.optimize cpuid = 0 KDB: stack backtrace: vpanic() at vpanic+0x3c0/frame 0xffffffff81be3220 panic() at panic+0x42/frame 0xffffffff81be3280 ipmi_bt_attach() at ipmi_bt_attach+0x2b8/frame 0xffffffff81be32d0 ipmi_attach() at ipmi_attach+0x166/frame 0xffffffff81be3330 config_intrhook_establish() at config_intrhook_establish+0x28f/frame 0xffffffff81be3360 config_intrhook_disestablish() at config_intrhook_disestablish+0x15f/frame 0xffffffff81be3390 mi_startup() at mi_startup+0xf5/frame 0xffffffff81be33f0 btext() at btext+0x3b/frame 0xffffffff813347f0 Uptime: 1s Dumper is not yet registered. A coredump will not be available at this time.

The operating system has halted. Please press any key to reboot. ......

Ready to boot.